Let's get proactive! The face of traditional IT support is changing and Warringah IT's aims to stay at the forefront of the services it provides to it's customers.
MSP stands for Managed Service Provider. The MSP product offered to you by Warringah IT is a proactive monitoring and maintenence tool.
It's aim is to reduce your IT costs and perform routine tasks automatically and efficiently.
Traditional IT services are performed on a break/fix model. Meaning you pay when something doesn't work. This model aims to improve uptime and reliability by using advanced technology to manage your computer centrally and automatically.
With the MSP product including advanced monitoring technologies, important equipment like your computers, servers and routers are looked after 24/7. Routine maintenence is performed automatically and advanced reporting is provided to you to allow you to see how your network and computer has been performing.
What is included in this service?
1) A software package is installed on your computer and/or server. This software provides access to the advanced monitoring and maintenence technology.
2) 24/7 alert monitoring is provided, meaning more often than not we know there is a problem before you do.
3) Automated maintenence is also provided. Tasks like patch management and deployment, temp file clean up, hard drive defragmentation and done automatically every week.
4) Advanced monitoring of key components of your computer, such as memory, hard drive and CPU utilisation are performed 24/7, or whenever your computer is turned on.
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For more information and costs of this service, please choose from the following catergories:
Home users
Small office / home office business
Corporate and enterprise business
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