Password expiry information

Office 365 will require you to change your password within the first 3 months of using the new email system.

THERE IS NOTHING YOU NEED TO DO RIGHT NOW. YOU DO NOT NEED TO CHANGE YOUR PASSWORD UNTIL PROMPTED.

Before your password is due to expire, you will receive a notification on your computer similar to this:

outlook password expiration notification

It is important that you do not ignore the password change message, as doing so will stop email from arriving to your computer and mobile devices.

If you ignored the message and your password has expired, you will see this message:

outlook change expired password

To change your Office 365 password, please do the following:

Login to Microsoft Online Portal at https://portal.microsoftonline.com/
Username is: your email address
Password is: the password provided to you by Warringah IT when you first connected to Office 365. (You received this via email)

Note - The password is usually different from the password you login to your computer with.

If you password has expired, you will be prompted for your old password and new password.

If your password hasn't expired, in the top menu bar click the gears button

outlook top menu bar

And choose Office 365 settings

office 365 settings

Choose "password" from the left menu.

Enter your current password, then enter your new password twice.

Save

You will now need to enter your new password into Microsoft Outlook. You can close outlook and re open it to see the password prompt.

You will also need to enter your new password into your mobile phone. Your phone email program should prompt you to enter your new password once it has expired or changed.

If you have forgotten your (expired) password, please lodge a support request at http://warringahit.com.au/support